Contact Us
We're here to help
Have a question about your order, sizing, or a product? Our team is happy to help — just get in touch.
Email: support@strideandco.co.uk
Support hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT/BST)
Expected reply time: within 24–48 hours on business days. Weekend messages are answered on Monday.
Need a quick answer? Many questions are covered in our FAQ.
Tracking your order? Visit our Track Your Order page and enter your order number and email address.
Our support team consists of real people who care about getting things right. If something isn't as expected, we'll sort it quickly and without fuss.